Customer Service
Management and Excecution
Once the entrepreneur finds a repeatable and scalable business, he goes to the execution phase: customer creation and company building.
Industry Story: Disruptive innovation in the education sector
In an interview for El País, the most highly circulated daily newspaper in Spain, in October 2016, David Roberts, Vice
Franchise Story: The McDonald’s story of ‘The Founder’
This first case study is at the end of the chapter on ‘the entrepreneurial life-cycle’ and is a critic of
Tools and techniques from ‘the book’
Through our entrepreneurial journey we have amassed many tools and techniques, many that have found their way into the book
Partners and Clients
