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Quote: A bad system will beat a good person every time. W Edwards Deming (Feb 1993)
This was a quote by W. Edwards Deming at a February 1993 Deming Four Day seminar in Phoenix, Arizona (via
Types of leader
If you are stuck in a tight situation, you might describe yourself as being, ‘behind the eight ball’. The derivation; from
The ‘Five Whys’ Technique
Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine
Disruptive technologies
The following are examples of disrutive technologies a) Mobile internet, ubiquitous access to the internet through a mobile device. This
The Technological basis of disruption
One of the main enablers of business model innovation is technology. The history of business is coloured with examples of
Demings 14 points of management
Although Deming didn’t create the name Total Quality Management, he’s credited with starting the movement. He didn’t receive much recognition