Customer Service
Targets are they a good thing?
Seeing the quote below recently from Deming, the author of ‘Out of the Crises’ is very pertinent. Targets drive behaviour.
Listening is a talent.
Listening to people, others opinions, markets, problems is at the core of the ‘philosophy’ of Bubble. Attempting to have a
What good listeners actually do.
Listening is a great skill and one that is fundamental to engaging with individials who have ‘mental’ health issues. It
Do you know where your going?
Entrpreneurs are talented people who often get wrapped up in their idea, their invention, their reason for existing and often
Business Processes
Diaz, Lorenzo and Solís suggest a taxonomy of business processes based on the value chain of any company. They propose
Process Map Definition
We have seen that a fundamental element of entrepreneurial execution is process management. In particular, startups should clearly define key
Partners and Clients
