What good listeners actually do.

Listening is a great skill and one that is fundamental to engaging with individials who have ‘mental’ health issues.

It is also a skill that many mangers, people developers, human resource professionals and many others like to ‘think’ they are good at.

Few can claim to be exceptional.

Jack Zenger and Joseph Folkman for Harvard Business Review

This picture illustrates the skills and capabilities and expectations that are asked of a good listener.

Share this:

Partners and Clients