Design
Quote: A bad system will beat a good person every time. W Edwards Deming (Feb 1993)
This was a quote by W. Edwards Deming at a February 1993 Deming Four Day seminar in Phoenix, Arizona (via
The ‘Five Whys’ Technique
Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine
Disruptive technologies
The following are examples of disrutive technologies a) Mobile internet, ubiquitous access to the internet through a mobile device. This
Targets are they a good thing?
Seeing the quote below recently from Deming, the author of ‘Out of the Crises’ is very pertinent. Targets drive behaviour.
Listening is a talent.
Listening to people, others opinions, markets, problems is at the core of the ‘philosophy’ of Bubble. Attempting to have a
10 competencies all change agents need.
The graphic below caught my eye on Twitter. It captures the features that you need to lead through change, to
Partners and Clients
