Mike Smith

Mike is a highly versatile Tech executive with 20+ year progressive career at leading-edge Fortune 50 firms and Co-Founder of a fast growing start-up with successful exit.

Mike has a broad technology business background including hardware, software, services development, business alliances, IT, product management, support automation engineering, quality, customer advocacy and support.

He has a proven record of consistent business results while building high performance organizations with amazing culture and collaboration. Mike is a bridge-builder across organizations and makes things happen!

Mike’s Core Competences include:

– Building businesses from the ground-up honing in on emerging trends and unmet customer needs

– Transforming key company strategies into winning operational plans and business value

– Building teams, leading people, and influencing partners to achieve results with accelerated performance

– Designing and managing industry-leading products and services

– Working effectively across complex organizations, sales channels, and partners to achieve win-win business outcomes

– Creating and using business dashboards/metrics to drive desired outcomes

– Integrating quality into every customer experience

Specialties are almost to numerous to mention:

• Negotiating and selling ideas,
• Coaching and developing people,
• Organizational culture,
• Developing strategy and operational metrics,
• Setting customer satisfaction standards,
• Business leadership,
• Growing customer relationships,
• Black Belt/Six Sigma,
• Change management,
• Complex program management,
• Product planning,
• Services planning,
• Cloud technology, tools, and architecture,
• Cloud business consulting,
• Cloud Services,
• Start-up companies,
• Acquisitions,
• Consulting and Professional Services